Metro Transit will add trips to several bus routes, including Route 28 Express, beginning Monday to help ease overcrowding at peak commute times after spring service revisions went into effect on March 26.
Route 28X, adding two morning trips, one afternoon trip on weekdays
Since the service change, Metro heard the most customer comments regarding weekday crowding on Route 28X. Route 28 and 28X were combined, and Route 28X now provides two-way, all day service via Aurora Avenue and North 39th Street in Fremont. Though it was scheduled with 10-minute service from 7-8 a.m. on weekdays, transitioning to 15-minute service at 8 a.m., rider demand shows it needs additional trips to serve riders trying to arrive in downtown Seattle in the weekday morning rush hours. New morning trips will be targeted between 7 and 9 a.m. to serve the portion of the route south of Holman Road.
Due to high weekday rider demand in the 5 p.m. travel window, when trips were scheduled 10 minutes apart, Metro is moving to add one trip and group together three trips to leave about 6 to 7 minutes apart.