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Seattle Public Library surveying patrons on free computer use and online resources

The Seattle Public Library is asking library users to take an online survey to better understand how the community uses and benefits from the free use of library computers. The survey will be online through June 9.

The survey, called the IMPACT Survey, is being coordinated by the University of Washington Information School. Library patrons can access the survey by going to the Library’s home page: www.spl.org. The survey takes about 10 minutes to complete.
“People use Library computers and Internet connections for many purposes, including finding jobs, researching health information, and staying connected with friends and family,” said Lin Schnell, the Library’s interim chief executive officer.
Schnell said survey information will result in improved services.
A similar online survey conducted in 2009 showed many adult patrons used Library computers for employment or career purposes. Of those using Library computers to find jobs, 38 percent were granted interviews and 19 percent were hired for new positions. An overwhelming 69 percent of teens responding to the survey said they used Library computers to complete homework assignments.
The Seattle Public Library offers more than 1,000 computers with free Internet access and an array of online services – everything from online homework help to online Library fine payment.